Privacy policy

Last Updated: November 20, 2025

1. Introduction

Harri Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.harridigital.co.uk (the "Site").

Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Submit a contact form or business inquiry: We collect your name, email address, company name, phone number, and any other information you choose to provide in your message
  • Sign up for our marketing emails: We collect your email address and any other information you provide during the sign-up process

2.2 Information Automatically Collected

When you visit our Site, certain information about your device and browsing activity is automatically collected through cookies and similar technologies:

  • Shopify Analytics: As our Site is hosted on Shopify, standard analytics data is collected including IP address, browser type, device information, pages visited, time spent on pages, and referring website
  • Google Analytics: We use Google Analytics to understand how visitors interact with our Site. This includes information such as pages viewed, session duration, device type, geographic location, and traffic sources
  • Microsoft Clarity: We use Microsoft Clarity to analyse user behaviour through session recordings and heatmaps. This includes mouse movements, clicks, scrolling behaviour, and general browsing patterns

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you marketing communications (if you've opted in)
  • Improve our Site and understand how visitors use it
  • Analyse website performance and user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve your experience.

Types of cookies we use:

  • Essential cookies: Required for the Site to function properly
  • Analytics cookies: Used by Google Analytics and Microsoft Clarity to collect information about Site usage
  • Functional cookies: Used by Shopify to support Site functionality

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect Site functionality.

5. Third-Party Service Providers

We share your information with the following third-party service providers who help us operate our Site:

These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions: Retained for as long as necessary to respond to your inquiry and maintain business records
  • Marketing email addresses: Retained until you unsubscribe
  • Analytics data: Retained according to the policies of Google Analytics and Microsoft Clarity

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access: Request copies of your personal information
  • Right to rectification: Request correction of inaccurate information
  • Right to erasure: Request deletion of your personal information
  • Right to restrict processing: Request that we limit how we use your information
  • Right to data portability: Request transfer of your information to another service
  • Right to object: Object to our processing of your information
  • Right to withdraw consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details in Section 11.

8. Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Harri Digital
Email: jack@harridigital.co.uk
Website: www.harridigital.co.uk

13. Marketing Communications

If you've signed up for our marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link in any email we send you or by contacting us directly.

 

Company information

Harri Digital is a UK-based digital agency providing website design, development, SEO and digital consultancy services to businesses across the UK.

We are based in Plymouth, England, and operate as an independent agency.

Harri Digital is not affiliated with Harri.com or its hospitality HR and workforce management platform.