Privacy Policy

1. Introduction

Harri Digital (“we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your information when you visit our website, www.harridigital.co.uk (the “Site”).

Please read it carefully. By using the Site, you agree to the collection and use of information in line with this policy.

2. Information we collect

2.1 Information you give us

We collect information you choose to share with us when you:

Submit a contact form or business enquiry: your name, email address, company name, phone number and anything else you include in your message. With each submission we also record the IP address it came from, your browser’s user-agent string, the page that referred you and any campaign tags in the link you followed; this filters automated submissions and tells us which pages prompt people to get in touch.
Sign up for our marketing emails: your email address and any other details you provide during sign-up.

2.2 Information collected automatically

When you visit the Site, certain information about your device and browsing activity is collected automatically through cookies and similar technologies:

Server and CDN records: our hosting provider and our content delivery network keep access records containing your IP address, the time of the request, the page requested, your browser type and device information, and the page that referred you. These keep the Site available and defend it from abuse. Our own application log records errors rather than page views, and is deleted after seven days.
Google Analytics: helps us understand how visitors use the Site, including pages viewed, session duration, device type, approximate location and traffic sources.
Microsoft Clarity: analyses user behaviour through session recordings and heatmaps, including mouse movements, clicks and scrolling patterns.

3. How we use your information

We use the information we collect to:

Respond to your enquiries and provide customer support
Send you marketing communications, if you have opted in
Show you our ads on other websites, and measure whether they worked, if you have accepted cookies
Improve the Site and understand how visitors use it
Analyse website performance and user experience
Detect and prevent fraud or abuse
Comply with legal obligations

4. Cookies and tracking technologies

Cookies are small data files stored on your device that help us improve your experience. The Site uses three kinds:

Essential cookies: the Site itself sets none. Our content delivery network may set one to check that a request is not automated.
Analytics cookies: used by Google Analytics and Microsoft Clarity to understand how the Site is used.
Advertising cookies: set by Google so we can show our ads to people who have visited the Site while they are on other websites, and measure whether those ads worked.

On your first visit, the cookie banner on this Site asks before anything non-essential is set, and “Essential only” is always as easy to choose as “Accept all”. You can change your mind at any time: your cookie choice is stored on your device and the banner will respect it.

You can also control cookies through your browser settings, though disabling some of them may affect how the Site works.

5. Third-party service providers

We share your information with a small number of providers who help us operate the Site:

Cloudways (DigitalOcean): hosts the Site on servers in London.
Cloudflare: delivers and protects the Site; every request passes through it.
Google Analytics: website analytics service (Google Privacy Policy ↗(opens in a new tab)).
Microsoft Clarity: user behaviour analytics service (Microsoft Privacy Statement ↗(opens in a new tab)).

These providers may access your information only to perform specific tasks on our behalf, and they are obliged to protect it.

6. Data retention

We keep your personal information only for as long as it is needed for the purposes set out in this policy, unless a longer retention period is required or permitted by law:

Contact form submissions: deleted automatically after 24 months.
Marketing email addresses: until you unsubscribe.
Analytics data: according to the retention policies of Google Analytics and Microsoft Clarity.

7. Your rights under UK GDPR

You have rights over your personal information, including:

Right to access: request copies of your personal information.
Right to rectification: ask us to correct inaccurate information.
Right to erasure: ask us to delete your personal information.
Right to restrict processing: ask us to limit how we use your information.
Right to data portability: ask for your information to be transferred to another service.
Right to object: object to our processing of your information.
Right to withdraw consent: withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details in section 12.

8. Security

We use appropriate technical and organisational measures to protect your personal information. No method of transmission or storage on the internet is 100% secure, though, so we cannot guarantee absolute security.

9. International data transfers

Your information may be transferred to, and processed in, countries other than your country of residence. Where that happens, we ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Children’s privacy

The Site is not intended for children under 16 years of age, and we do not knowingly collect personal information from anyone under 16. If you believe we have collected information from a child under 16, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last updated” date at the top revised to match.

12. Contact us

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

Harri Digital
Email: jack@harridigital.co.uk
Website: www.harridigital.co.uk

13. Marketing communications

If you have signed up for our marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in any email we send you, or by contacting us directly.